How to Activate a Cancelled or No-Show Reservation in eZee Frontdesk

Steps to Activate a Cancelled or No-Show Reservation

• Click on the Navigation button.
• Select Front Office > Reservation List.
• To search for a cancelled reservation:
  • Select the State as Cancelled or No-Show.
  • Click on the Down Arrow on the top right corner.
  • Select the Arrival Date.

• Click on Search to display all cancelled reservations for the selected date.
• Choose the reservation that needs to be reactivated.
• Click on the Make Activate option.
• Enter the New Arrival and Departure Date.
• Select an Available Room for the stay period.
• Click Activate.
• The reservation is now successfully reactivated.