How to Check-In a Guest from a Reservation in eZee FrontDesk

Introduction

This guide explains the different ways to check in a guest from a reservation in eZee FrontDesk. The process can be completed using the Universal Search, List View, or Stay View.

Methods to Check-In a Guest

Method 1: Using the Universal Search

• Open Universal Search.
• Select the Reservation Field.
• Enter the Guest's Name or Reservation Number.

• Click Search.

• Locate the Reservation, right-click on it, and select Open Transaction.

• Click Check-In to complete the process.

Method 2: Using the List View

• Click on the Reserved tab to view all the arrivals for the day.

• Locate the guest’s reservation.
• Right-click on the reservation and select Open Room Check-In.

Method 3: Using the Stay View

• Navigate to Stay View.
• Select the Arrival Date of the guest.
• Find the reservation and double-click to open it.
• Modify any required details using the available options.
• Click Update to save any changes.
• Click Check-In to finalize the process.

Watch the video below on how to Check In.